diligent safety success four steps

A Diligent partnership is built on an in-depth understanding of your healthcare organization. From start to finish, it’s just four steps towards guaranteed positive outcomes.

Custom Analysis

The Diligent program is tailored to your facility. Your Diligent consultant will meet your team to review and analyze your current practices to optimize your facility's success.

  • Introductory meeting
  • Process mapping
  • Process resolution


In addition to general staff training on policies, equipment, and goals, internal program champions will be specifically trained as internal coaches and champions for the program.

  • General staff training
  • Super user training
  • Management presentations

Go Live

As your Diligent program officially launches, your consultant will be there to help with equipment rollout and nurturing program protocols to instill staff pride and ownership.

  • Program launch
  • Unit-based work sessions

Ongoing Clinical Support

Monthly on-site visits with your Diligent consultant include written reports, in-field analysis, and patient quality outcome reviews to monitor and promote your program’s continued success.

  • In-field analysis and reporting
  • Patient quality outcome reviews